Legal Document

7j777's Privacy Policy

Your personal information matters to us. This document explains in detail what information 7j777 collects, why it collects it, and how that information is kept secure.

Last updated: January 2025
SSL Encryption Protected
For ages 21+
1

Introduction and Scope

7j777 is an online gaming and betting platform operated for Bangladeshi users. This Privacy Policy ("Policy") sets out how 7j777 collects, processes, stores, and discloses the personal information of users of our platform.

This Policy applies to the website https://7j777-com.cam and all digital channels including the 7j777 mobile application. By creating or using an account on our platform, you acknowledge that you have read this Policy and agree to its terms.

This Policy forms part of our Terms and Conditions and should be read together with that document. In case of any conflict, the Terms and Conditions will apply.

This Policy applies only to 7j777's own data processing activities. We are not responsible for the privacy practices of third-party websites or services.

2

Types of Information Collected

7j777 collects two types of information — information provided by users and information collected automatically. Each category is described in detail below.

2.1 Information Provided by Users

This includes information you give us directly during account registration and use:

  • Full name and date of birth
  • Mobile number and email address
  • National ID (NID) or passport number (for identity verification)
  • Residential address
  • Financial transaction details (bKash, Nagad, Rocket, Upay or bank account)
  • Information provided when contacting the support team

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically, including:

  • IP address and device type
  • Browser type and operating system details
  • Login time and duration on the platform
  • Game play history and betting activity logs
  • Information collected through cookies and similar tracking technologies
  • Location data (at aggregate level only, not individual location)
3

How Information Is Collected

7j777 collects information in the following ways:

  • Registration forms: Information you fill in when creating an account is collected.
  • Identity verification process: To meet legal requirements, 7j777 collects government-issued identity document details during account verification.
  • Financial transactions: Payment information required to process deposits and withdrawals is collected.
  • Customer service communications: Information you share via live chat or email may be recorded.
  • Cookies and technology: Information is collected automatically through cookies while browsing the website.
  • Third-party sources: Relevant information may be received from payment processors or identity verification service providers.
4

Purpose of Using Information

7j777 uses the information collected for the following specific purposes:

4.1 Service Operations

  • Creating and managing accounts
  • Processing deposits and withdrawals
  • Managing bonuses and promotional offers
  • Running the VIP program
  • Providing 24/7 customer support

4.2 Security and Compliance

  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Verifying user identity
  • Monitoring platform security
  • Maintaining records as evidence in dispute resolution

4.3 Platform Improvement

  • Analyzing and improving user experience
  • Identifying demand for new games and betting categories
  • Identifying and resolving technical issues
  • Regularly evaluating service quality

4.4 Communication

  • Sending transaction-related notifications
  • Providing security alerts and important updates
  • Sending promotional messages subject to your consent

7j777 never sells your personal information and does not use it beyond the purposes described in this Policy.

5

Data Storage and Security

7j777 applies industry-standard technical and administrative measures to protect your personal information.

5.1 Technical Security

  • SSL encryption is used for all data transmission
  • Stored data is protected with advanced encryption algorithms
  • Servers are kept in secure data centres with restricted access
  • Regular security audits and vulnerability assessments are conducted
  • Firewalls and intrusion detection systems remain active

5.2 Data Retention Period

7j777 retains your information only for as long as it is needed or required by legal obligation. Generally:

  • Active account data is retained until the account is closed
  • Financial transaction records are kept for a specified number of years in accordance with applicable law
  • Some information may be retained after account closure for security and legal purposes
6

Sharing Information with Third Parties

7j777 does not sell or rent your personal information to third parties. However, limited information may be shared in specific circumstances:

6.1 Service Providers

Necessary information is shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay and bank transactions), identity verification, and technical infrastructure management. These providers may use the information only for specific purposes and operate under strict confidentiality obligations.

6.2 Legal Requirements

7j777 may disclose relevant information in response to a court order, legal process, or lawful request from a government authority. In such cases, we provide only the information that is legally required.

6.3 Fraud Prevention

Aggregate information may be shared with industry-recognised security organisations to prevent fraudulent activity or money laundering.

7j777 never transfers your personal information to third parties for advertising, data brokering, or any other commercial purpose.

7

Cookies and Tracking

7j777 uses cookies to ensure website functionality and to improve the user experience.

7.1 Types of Cookies

  • Essential cookies: Required for login sessions and security features. Without these, the platform will not function properly.
  • Functional cookies: Used to remember your language preference, layout, and other settings.
  • Analytics cookies: Used to understand which parts of the platform are used most and to improve the service.

7.2 Cookie Controls

You can control or decline cookies through your browser settings. Please note, however, that disabling certain cookies may prevent some platform features from working properly.

8

Protection of Minors

7j777 is a platform strictly prohibited for anyone under 21 years of age. We do not knowingly collect any information from minors.

If we become aware that a user is under 21, we will immediately close that account and delete all collected information. Age verification is a mandatory step during account registration.

Further detailed guidance on the protection of minors, including information on parental control tools, is available in our Responsible Gaming section.

9

Your Rights

As a user of 7j777, you have the following rights over your personal information:

9.1 Right to Access Information

You can contact us at any time to find out what information we hold about you and how it is being used.

9.2 Right to Correct Information

If any of the information we hold about you is incorrect, you can request a correction. Some information can be updated directly from account settings; for other changes, please contact our support team.

9.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information may not be possible to delete due to legal obligations or legitimate business reasons.

9.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. To do so, please contact our support team.

To exercise these rights or if you have any questions, contact our customer support team via live chat or email in Bengali or English.

10

Policy Changes

7j777 reserves the right to change or update this privacy policy at any time. If any significant changes are made to the policy, we will notify you in the following ways:

  • A prominent notice will be displayed on the platform
  • A message may be sent to your registered email or mobile number
  • The "Last Updated" date at the top of the policy will be updated

Continued use of the platform after changes will be taken as your agreement to the updated policy. For significant changes, your explicit consent may be sought. If you do not agree to the revised policy, you may request to close your account.

To learn more about policy changes or if you have any questions, visit our FAQ section, where answers to common questions are available.

11

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, our support team is available 24 hours a day, 7 days a week.

Support Channels

Live Chat
Contact us directly via live chat in Bengali or English from any page on the platform — available 24/7
Response Time
Instant response via live chat; emails are replied to as quickly as possible
Language
Support is provided in both Bengali and English

To learn more about 7j777, you can visit our About Us page, where the platform's goals and values are discussed in detail.